Bizvu

Our system revamps user experience across social and digital landscapes for customer business.

MONITORING

Tracks and listens to your digital and social interaction ecosystem

INTEGRATION

Integrates with Email, Contact Centres, Billing and CRM etc...

ORCHESTRATION

Automation with semi-intelligent conditions based event

DASHBOARD

Smart Inbox to streamline interactions to multiple users

PUBLISHING

Building campaigns and Social CRM tools

TASK

Advanced scheduling and service request handling

ANALYTICS

Ad-hoc reporting, data mashups and KPI reports

ENGAGEMENT

Leading capabilities to develop successful UX across Social Media

PRODUCTIVITY

Enhanced features for agent performance and effectiveness

Our Customers Benefit From

More effective and efficient deliver of quality customer service

Faster customer resolution times via single desktop, using contact centre or bizvu

Improved customer experience and first time fixes

Reduced resources and investment for customer service requests for customer care

More effective and efficient agent, field and sales teams delivering best quality customer service

Collaboration tools like WebChatSocial™ that supports customer engagement

Have a question?

alex@bizvu.co.uk

01462 434040