Connecting bussiness systems & information into unified model.
Task management & scheduling based on service condition.
Monitor Twitter effectively
Monitor your brand, your competitors, keywords and feelings, to get the full picture of your space.
You tell us what to start monitoring on social media. It could be Hashtags, user ids or a complex query. Then use our comprehensive REAL-TIME monitoring dashboard to join in multiple real time conversations.
Your brand, competitors and keywords
Automation with semi-intelligent conditions
Advanced service request handling
Building campaigns and Social CRM tools
Ad-hoc reporting, data mashups and KPI reports
Successful UX across Social Media
Smart Inbox to streamline interactions to multiple users
Enhanced features for performance and effectiveness